Version 2.3.4 (Patch Release)

Summary

Version 2.3.4 is a patch release covering scheduled bulk purge, expanded troubleshooting tools, Draw.io diagram improvements, Zoho scheduling, login refresh updates, and export quality improvements.

What changed

Administration and retention

• Added scheduled bulk purge controls to Manage Users > Retention & Purge.
• Split lifecycle controls into a dedicated Retention & Purge tab.
• Added purge scopes for all users or selected users in the tenant.
• Added a searchable Choose users dialog with bulk selection controls.
• Added retention-day scheduling, run metadata, and audit-log coverage for purge executions.

Troubleshooting tools

• Added live website checks with clearer redirect, header, and availability reporting.
• Added email domain checks for MX, SPF, DKIM, DMARC, MTA-STS, and BIMI posture.
• Added domain registration lookups for registrar, expiry, nameservers, and published status.
• Added single-endpoint TCP port checks for public service reachability.
• Improved DNS and certificate troubleshooting so live check results are clearer in chat.

Draw.io and exports

• Improved Draw.io reliability when reopening or continuing diagrams from chat.
• Improved diagram opening behaviour for organisations using custom Draw.io hosts.
• Improved diagram quality for Microsoft cloud, hybrid, and on-premises network requests.
• Added DOCX and PDF export support for attached Draw.io diagrams.

Integrations and sign-in

• Added scheduled Zoho Desk new-ticket support in Agent Task.
• Improved scheduled Zoho ticket creation using the existing note-generation flow.
• Refreshed the sign-in page with clearer EtherAssist branding, trial messaging, and theme support.
• Improved onboarding reliability for organisations using shared tenant-context flows.

Security and safety

• Added stronger scheduled-action validation before actions run.
• Improved access and workflow handling to reduce the chance of tenant-context mix-ups.

Customer impact

• Administrators can configure scheduled retention actions with clearer scope, status, and audit visibility.
• Support and operations teams get broader defensive troubleshooting checks directly in chat.
• Users get more reliable diagram continuation, diagram export, sign-in, and onboarding behaviour.
• Organisations using Zoho Desk can schedule Agent Task runs that prepare notes and create tickets.

Next steps

• Review any retention and purge settings before enabling scheduled actions.
• Validate troubleshooting, Draw.io export, and Zoho scheduling workflows that apply to your organisation.
• Contact support if a documented behaviour does not match your environment.