EtherAssist documentation
EtherAssist documentation is organised around the tasks people need to complete: ask a better question, reuse company knowledge, build an agent task, configure a tenant, connect an integration, or prepare a compliance output.
Feature video playlist
The feature playlist covers the current product story for IT operations, templates and topics, personas, diagrams, dashboards, integrations, Document Manager, data protection, and Agent tasks.
Use the videos for a quick visual overview, then use the task articles for repeatable step-by-step instructions.
Most articles use the same structure:
- Before you begin - role, access, and information you need.
- Procedure - numbered steps for the task.
- Expected result - what should happen when the task is complete.
- Tips and troubleshooting - common choices, limits, and safe handling.
- Related articles - where to go next.
Before you begin
- Confirm that your EtherAssist account has access to the documentation area you need.
- Check that your role or subscription includes the capability described in this article.
- Gather any source files, tenant details, or configuration values needed for the task.
Start here
| Goal | Read this first | Then use |
|---|---|---|
| Learn the product layout | Product orientation | Explore features |
| Ask your first useful question | Use EtherAssist | Models and AI capabilities |
| Reuse documents and templates | Document Manager | Templates |
| Create diagrams and exports | Create diagrams | Export outputs |
| Choose specialist coverage | Supported topics | Topics |
| Run background work | Agent Mode overview | Create agent tasks |
| Build repeatable automation | Build workflows | Workflow action reference |
| Configure tenant controls | Administration overview | Global settings |
| Connect external systems | Integrations overview | API integration |
Key product areas
Chat and day-to-day assistance
Use chat for troubleshooting, drafting, explanation, script help, document generation, diagrams, and iterative review.
Documents, knowledge, and reusable work
Use Document Manager, templates, notes, personas, and exports when the same work needs to be repeated or reviewed.
Agent Mode and workflows
Use Agent Mode when a task needs structure, follow-up runs, scheduling, exports, or integration actions.
Settings and administration
Use Settings for personal preferences. Use Administration for tenant-wide access, policies, reporting, audit logs, data region, and subscription controls.
Integrations and API
Connect EtherAssist to Teams, browser extensions, GitHub, Azure Blob Storage, Zoho Desk, diagrams, EtherInsights, API clients, and PowerShell automation.
Support
- View service status: status.efficientether.co.uk
- Contact support: info@etherassist.ai
- Review recent changes: Release notes
Tips
- Keep prompts, names, and configuration values specific to the task you are performing.
Troubleshooting
| Issue | What to try |
|---|---|
| The feature is not visible | Confirm your role, subscription, and organisation policy allow access to EtherAssist Documentation. |
| A setting or action does not save | Refresh the page, sign out and back in, then retry the smallest change first. |
| The result differs from the screenshot | Check whether your tenant has a different role, region, policy, or subscription configuration. |