Version 2.0.0 (Major Release)

Summary

This release note highlights the customer-facing changes for Version 2.0.0 (Major Release). Review the sections below to understand what changed and whether any action is required.

What changed

New Features

• Microsoft Teams Integration.
• Seamless support and interaction within Microsoft Teams. Enabling teams to use EtherAssist without leaving Microsoft Teams.
• New Template Features.
• Improved template creation tools for better usability and consistency.
• AI-generated templates to help users quickly draft SOPs, policies, and other documentation.
• Improved PowerShell Module.

Performance Improvements

• Backend caching and processing optimisations.
• Faster and more stable responses across all use cases.

Customer impact

• Customers get the release improvements without needing to understand internal implementation details.
• Administrators should review any changed features, billing, security, or integration behaviour that applies to their organisation.
• Existing links, exports, and user workflows should continue to be validated through normal tenant processes.

Next steps

• Review the changes that apply to your organisation.
• Tell users about any visible workflow or interface changes.
• Contact support if a released feature does not behave as expected.