Version 2.1.0 (Minor Release)

Summary

This release note highlights the customer-facing changes for Version 2.1.0 (Minor Release). Review the sections below to understand what changed and whether any action is required.

What changed

EtherAssist Chat Changes

• Web Search overhauled for better relevance, source ranking, and response quality.

Partner Portal Adjustments

• Hide inactive customers in partner views.
• Allow custom rates per customer.
• Require MSPs to activate subscriptions before trial end to avoid service interruption.
• Apply prorated charges for mid-month subscription increases.

Customer impact

• Customers get the release improvements without needing to understand internal implementation details.
• Administrators should review any changed features, billing, security, or integration behaviour that applies to their organisation.
• Existing links, exports, and user workflows should continue to be validated through normal tenant processes.

Next steps

• Review the changes that apply to your organisation.
• Tell users about any visible workflow or interface changes.
• Contact support if a released feature does not behave as expected.