Version 2.3.1 (Patch Release)
Summary
This release note highlights the customer-facing changes for Version 2.3.1 (Patch Release). Review the sections below to understand what changed and whether any action is required.
What changed
Highlights
- Browser extension updates for faster page capture and richer context in chat prompts.
- Improved account access and subscription reliability for partner-managed organizations.
- Billing flow improvements for more consistent onboarding and subscription updates.
- Added protections to prevent repeated Zoho webhook/schedule automation runs from flooding tickets.
- Centralized legal terms handling to keep terms/version delivery consistent across product surfaces.
- Updated usage reporting with Users-tab range presets and paginated user results.
Browser Extension Improvements
- Added an in-chat Capture page action in the browser extension to attach the current tab screenshot directly to your message.
- Added optional page context capture so prompts can include extracted page tables, key field/value facts, and visible text context.
- Improved side panel capture reliability so the active-tab context is resolved more consistently.
- Updated the embedded chat action menu for clearer labels and easier access to capture/context actions.
Reliability & Bug Fixes
- Improved sign-in reliability for organizations operating across regions.
- Improved subscription and account consistency for partner-managed tenants.
- Reduced billing update issues during user quantity changes.
- Improved billing flow consistency during onboarding and account setup.
- Fixed a Zoho Desk integration issue that could repeatedly re-run automated ticket reviews and create duplicate comment activity.
Zoho Desk Safeguards
- Added duplicate-event suppression and ticket-level pacing safeguards to reduce repeated automated review runs.
- Tightened webhook trigger handling to reduce unintended reprocessing loops.
- Added paginated run history in Zoho Webhooks and Schedules for easier monitoring and control.
Legal & Compliance
- Added a centralized legal terms mechanism to keep terms acceptance/versioning aligned across supported EtherAssist surfaces.
Usage Reporting Updates
- Added
24h,7d,3m, and6mrange controls in the UsageUserstab (with existingCustomsupport). - Added pagination controls for the users list to keep larger organizations easier to review.
Fixes & Quality
- Additional stability and error-handling improvements for browser extension capture flows.
- Minor UI polish for Teams and extension embedded chat interactions.
Customer impact
- Customers get the release improvements without needing to understand internal implementation details.
- Administrators should review any changed features, billing, security, or integration behaviour that applies to their organisation.
- Existing links, exports, and user workflows should continue to be validated through normal tenant processes.
Next steps
- Review the changes that apply to your organisation.
- Tell users about any visible workflow or interface changes.
- Contact support if a released feature does not behave as expected.