Microsoft cloud topics
Use Microsoft cloud topics when the task depends on Microsoft 365, Microsoft Entra, Microsoft Graph, Microsoft Intune, Windows, Windows 365, Azure, Azure Virtual Desktop, FSLogix, SharePoint, or related administration context.
Workloads covered
| Workload | Typical requests |
|---|---|
| Microsoft 365 | Tenant operations, user guidance, service descriptions, change planning, and support responses. |
| Microsoft Entra | Identity, Conditional Access, role review, sign-in troubleshooting, and access governance drafts. |
| Microsoft Graph | Endpoint guidance, permission planning, request examples, and PowerShell or API review. |
| Intune | Policy troubleshooting, device compliance, app deployment, enrollment, and endpoint readiness. |
| Windows 10/11 and Windows Server | Troubleshooting, migration planning, scripts, and operational procedures. |
| Windows 365 | Cloud PC planning, user support, policy guidance, and operational runbooks. |
| Azure | Architecture notes, operations guidance, cost review prompts, and Azure API planning. |
| Azure Virtual Desktop | Host pool design, session host planning, image management, and support procedures. |
| FSLogix | Profile-container planning, troubleshooting, storage dependencies, and user-impact notes. |
| SharePoint Server | Administration guidance, migration planning, and support procedures. |
Before you begin
- Confirm the tenant, workload, portal area, and user role.
- Include the product version or service area when it matters.
- Add exact error messages, policy names, Graph endpoints, or Azure resource types when available.
- Avoid pasting secrets, tokens, tenant identifiers, or user data unless your organisation permits it and the task requires it.
Example prompts
Create an Intune device compliance troubleshooting checklist for service desk analysts. Include symptoms, portal checks, likely causes, remediation steps, and escalation criteria.
Draft a Microsoft Entra Conditional Access change plan for requiring phishing-resistant MFA for administrators. Include prerequisites, staged rollout, monitoring, and rollback steps.
Review this Microsoft Graph request plan for least-privilege permissions and missing paging, throttling, or error handling.
Output guidance
| Output | Include |
|---|---|
| Troubleshooting guide | Symptoms, checks, likely causes, fixes, escalation, and customer update text. |
| Script or API plan | Scope, permissions, parameters, safety checks, throttling, and expected output. |
| Architecture note | Current state, target state, assumptions, dependencies, risks, and next steps. |
| Change plan | Impact, prerequisites, rollout stages, validation, rollback, and owner. |