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Notes in EtherAssist

Notes help you preserve reminders, decisions, and follow-up context without adding them to a shared conversation.

Before you begin

  • Use notes for short, customer-safe reminders and decisions.
  • Do not store passwords, tokens, private keys, or secrets in notes.
  • Use a clear title so you can find the note later.

Create a note

  1. Open a conversation or the Notes page.
  2. Select the note action.
  3. Add a short title.
  4. Add useful body text, such as a decision, follow-up action, or reminder.
  5. Save the note.

Expected result: the note is available for later reference in your account.

Maintain notes

  1. Review notes that are no longer current.
  2. Update action-focused notes when the task changes.
  3. Delete notes that are no longer needed.

Use notes well

  • Keep notes short and action-focused.
  • Use notes for follow-up tasks, decisions, and customer-safe reminders.
  • Move formal deliverables to exported documents instead of keeping long drafts in notes.

Next steps

Tips

  • Keep prompts, names, and configuration values specific to the task you are performing.

Troubleshooting

IssueWhat to try
The feature is not visibleConfirm your role, subscription, and organisation policy allow access to Notes in EtherAssist.
A setting or action does not saveRefresh the page, sign out and back in, then retry the smallest change first.
The result differs from the screenshotCheck whether your tenant has a different role, region, policy, or subscription configuration.