EtherAssist
  • Administration
  • Agent mode
  • Integrations
  • Getting Started
  • Models and AI
  • Partner portal
  • Security & Compliance
  • Settings
  • Support
  • Supported topics
  • Tools
  • Using EtherAssist
  • Windows 11 readiness
  • PowerShell
  • Release Notes

Memory & Personalization

Memory stores concise facts and preferences that can help EtherAssist personalize future responses. It is user-controlled: you decide whether memory is enabled, what is saved, and when memories are edited, exported, or deleted.

Location: Settings → Profile → Memory

Memory settings

Before you begin

  • Sign in to EtherAssist.
  • Decide whether you want EtherAssist to remember stable preferences across future work.
  • Do not save passwords, API keys, private tokens, or short-lived incident details as memories.

What memory does

  • Stores stable preferences such as writing style, output format, or technical depth.
  • Stores role or environment facts that you explicitly allow.
  • Helps future chats, compare outputs, and Agent Mode runs use relevant context.
  • Gives you controls to review, edit, export, and delete saved memories.

Memory types

TypeUse forExample
PreferenceHow you like responses to be writtenPrefer concise PowerShell examples with comments
FactStable information about your role or environmentIT Manager for a 500-user Microsoft 365 tenant
ProjectCurrent initiativesPlanning a Windows 11 migration
ConstraintRules that should shape future answersMust align with ISO 27001 and UK data residency

Enable memory

  1. Go to SettingsProfileMemory.
  2. Select Enable memory.
  3. Decide whether to enable Capture preferences and facts from conversations.
  4. Review retention settings.
  5. Add or approve memories as needed.

Auto-capture

When auto-capture is enabled, EtherAssist can suggest concise memories from conversations. Review suggested memories before relying on them for future responses.

Do not save passwords, API keys, private tokens, or short-lived incident details as memories.

Add a manual memory

Use manual memories for important preferences that should be applied consistently.

  1. Choose the memory type.
  2. Add optional tags.
  3. Enter the memory text.
  4. Save the memory.

Manage memories

  • Search or filter memories by status and type.
  • Edit memories when your role, customer context, or technology stack changes.
  • Export memories before major cleanup.
  • Delete memories that are no longer useful.
  • Use conflict checks when multiple memories say different things.

Retention

Use retention controls to decide whether memories are kept indefinitely or expire after a set number of days. Your organization may define default retention expectations.

Where memory is used

SurfaceUses memory
ChatYes, when memory is enabled and relevant
Compare ModeYes
Agent ModeYes
APIYes, where the request is tied to your account
Public shared conversationsNo

Memory vs Personal Context

FeatureBest for
Personal ContextA short baseline description of your role and environment
PersonasNamed response presets that can be selected per conversation
MemoryEvolving facts and preferences that should be recalled later

Good memory examples

  • Prefer British English and concise executive summaries.
  • I manage Microsoft 365, Intune, and Entra for a UK professional services firm.
  • For audit outputs, include evidence owner, frequency, and review status columns.

Avoid saving

  • Passwords, access tokens, keys, or secrets.
  • Full customer records or sensitive personal data.
  • Temporary details that are only useful for one incident.
  • Conflicting instructions that should be handled in the current chat instead.

Tips

  • Review suggested memories before relying on them.
  • Keep one stable fact or preference per memory.
  • Use Personal Context for your baseline role and Memory for facts that evolve over time.

Troubleshooting

IssueWhat to check
Memory is unavailableConfirm memory is enabled for your account and not disabled by tenant policy.
A suggested memory is wrongDelete it or edit it before activation.
Responses use old contextUpdate, disable, or delete stale memories, then start a new chat.

Next steps